Drivers Safend Others



DPS MANAGEMENT SERVERDPS MANAGEMENT SERVER UPGRADE

Upgrading the DPS Management Server

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Before upgrading the Management Server always backup the following folders and files:

  • SQL database
  • System backup: Management Console > Tools > Administration > Maintenance
  • Server snapshot if it is a VM
  • DBInfo.xml: %Program Files% > Safend > Safend Protector > Management Server >Bin

Note: before backing up or upgrading the management server, read the System Requirements document for the version you are upgrading to.

Management Server Version Upgrade

The server is upgraded in an incremental process. For example, to upgrade to DPS 3.3 SP1-SP71 do the following:

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  1. Upgrade to DPS 3.3 SP7.2
  2. Upgrade to DPS 3.4.6 SP1
  3. Upgrade to DPS 3.4.6
  4. Upgrade to DPS 3.4.9
  5. Upgrade to DPS 3.4.9 SP2

In turn, I also detected drivers: sdiego.sys - Safend Data Protection Agent™ rtux64w10.sys - Realtek USB LAN driver tmlwf.sys - Trend Micro NDIS driver It is also worth updating them For Trend Micro or Safend Data Protection, check for updates in the programs, and you can check the drivers from the Realtek LAN card on the following page. Safend agent logs, if the issue is related to a specific client machine. For instructions on exporting agent logs see below. Screenshots of the reported issue taken from the server and the agent. Any other relevant information. Exporting Safend Server and Agent Logs. Program Files Safend Safend Data Protection Management Server bin. Careful drivers on the road set a good example to many people. This could include the passengers in your car and even other drivers on the road. For example, if you have teenage children, you’ll most likely want them to be safe when they eventually start driving. I have experience with Lumension, you have an option to send out usb's and HDD that has the decryption software on it. All you have to is put the correct password within a limited number of tries and it securely mounts the encrypted partition. Not sure about the CD's as i havent had to do one yet, might give it a try today to find out for you.

Upgrading 3.4.4 Agents

To upgrade 3.4.4 agents, run the following Safend hotfix which is available as part of the DPS installation tools: SafendSupport_HotFix_3.4SP4_KB00000482.exe

Upgrading 3.4.5 Agents and Higher

To upgrade 3.4.5 agents and higher, use the last agent generated by the management console.

For more information see the Safend Installation Guide in the DPS installation kit.

ERROR MESSAGESKB3033929 ERROR MESSAGE

DATA PROTECTION AGENT REQUIRES THE KB3033929 TO BE INSTALLED ON YOUR WINDOWS 7 PLATFORM. PLEASE INSTALL IT AND TRY AGAIN

This error message is displayed if the KB3033929 or KB3125574 security updates for SHA-2 code signing support are not previously installed when installing the DPS agent 3.4.9 SP1/SP2 on a Windows 7 / Windows Server 2008 R2.

Procedure

  1. To check if the KB3033929 or KB3125574 security update is installed open: Control Panel > Uninstall or Change a Program > View Installed Update.
    • When the security update is installed, run the following command: Msiexec /i [path to MSI file] DISABLE_KB3033929_VALIDATION =1
    • When the security update is not installed, download KB3033929 and save locally.
    • Extract and run the Windows 6.1-KB3033929-x64.msu file and follow the installation instructions.
  2. Restart the machine and install the DPS Agent.
GENERALTIPS FOR SUPPORT

Requests for help can be made either directly from the Contact Support form on the Support page or by emailing the Support Desk.

When describing an issue give as much information as possible. The following information will be of significant help to the Safend Support Team:

  1. Information about the system’s environment, for example: server and machine OS, server and agent build and whether the server has been upgraded recently.
  2. Safend server logs. For instructions on exporting server logs see below.
  3. Safend agent logs, if the issue is related to a specific client machine. For instructions on exporting agent logs see below.
  4. Screenshots of the reported issue taken from the server and the agent.
  5. Any other relevant information.

Exporting Safend Server and Agent Logs

Program Files > Safend > Safend Data Protection > Management Server > bin

  1. Run SDTInit.
  2. Replicate the issue (if possible).
  3. Run SDTCollect.

A ZIP file is generated and saved in ProgramData > Safend > SDT > Results > [date created]–Agent > ServerResults-[date created]-[time created].ZIP

RECOMMENDED AV EXCLUSIONS

The following recommended AV exclusions are required for the Safend Agent to function:

Others

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  • File Formats: .SES and .SLG
  • Folders: Program FilesSafend and Program FilesWave
  • Files in SystemRootSystem32: Sinadin.dll (for 3.3 clients) and Sesami.dll
  • Files in C:Program FilesSafendData Protection Agent: AgentPolicyFormatter.dll, SProtectorWMI.dll, SProtectorWMI.dll and SimonPro.exe
  • Files in SystemRootsystem32drivers: diego.sys , santa.sys, scarlet.sys, sidney.sys, salvador.sys, sofy.sys, sahara.sys, shandy.sys, shlos.sys , sphinx.sys, spfdbus.sys, spfdbusi.sys and Spfdi.sys
  • Processes: Hderecoveryutility.exe, Sami.exe, Secret.exe, Simba.exe, Simonpro.exe, Splinter.exe, sdpagent.exe (for 3.4 clients) and SDPExtractor.exe (for 3.4 clients)
SAFEND DATA PROTECTION AGENTMANUALLY REMOVING THE SAFEND PROTECTOR AGENT

To remove the Safend Data Protection Agent before emergency cleanup, uninstall it via Add/Remove Programs or manually. If Safend Encryptor is installed on a device, the Recovery process must be implemented after manually removing the Safend Data Protection Agent.

SAFEND 3.3 AND LOWER

Before manually uninstalling the agent: If the computer does not boot up, run the SPEC on the PE option from a matching version and then do the following:

  1. Run the SPEC command from the command line or directly from WindowsSystem32.
  2. Send the token to support@safend.com to receive the cleanup key.
  3. In the Operating System page select Clean Current Operating System.
  4. Enter the cleanup key and click Cleanup Now.
  5. Complete the process and reboot the computer.

SAFEND 3.4 AND HIGHER

Do not run the SPEC command from the command line. Do the following to run the Support Assisted Uninstall (SAU) option:

  1. Use either of the following commands to receive the client uninstall token:
    msiexec/i [Safend Agent MSI path and file] SAU=1 (for example: msiexec /i C:safendinstallDataProtectionAgent.en-US.msi SAU=1)
    OR
    Msiexec /i “[SAFEND CLIENT GUID]” SAU=1 /l*v c:1.txt
  2. Send the token you receive to support@safend.com. Safend will send a cleanup key.
  3. Run either of the following commands to remove the client installation:
    msiexec /x [Safend Agent MSI path and file] SAU=1 SAU_KEY=[Cleanup_Key] /l*v c:uninstallSafend.txt
    OR
    msiexec /x “[SAFEND CLIENT GUID]” SAU=1 SAU_KEY=[Cleanup_Key] /l*v c:uninstallSafend.txt
  4. If the process fails, send the MSI log (c:uninstallSafend.txt) to support@safend.com for analysis.
SAFEND DATA PROTECTION SERVERGENERATING A NEW SHA2 CERTIFICATE

A new SHA2 certificate is required for Windows Server 2008 (IIS 7 and above) after the Safend server name is modified and when an organization needs their own trusted certificate.

Procedure:

  1. Download the Makecert.zip and copy the makecert.exe to Windows / System32.
  2. Run the following command:
    MakeCert -r -pe -n “CN=FQDN” -b mm/dd/yyyy -e 07/07/2036 -eku 1.3.6.1.5.5.7.3.1 -ss my -sr localMachine -sky Exchange -sp “Microsoft RSA SChannel Cryptographic Provider” -sy 12 -a SHA256 -len 2048
  3. Replace the MM/DD/YYYY with today’s date in the same format.
  4. Right click My computer and select Manage > Roles > Web Server (IIS) > Internet Information Service (IIS) Manager.
  5. In IIS Snap-In in the Safend Data Protection Suite Web Site field right click and select:
    Edit Bindings > Site Bindings > https port 4443 > Edit > SSL Certificate field > New Certificate Name > View > Cancel and Close.
  6. Return to IIS Snap-In in the ServerName field and remove the Safend Data Protection Suite Web Site’s old certificate.
  7. Return to In the IIS Snap-In in Sites > Safend Data Protection Suite WS, right click and select Edit Bindings > Site Bindings > https port 443 > Edit > new server name certificate > OK.
  8. Return to IIS Snap-In > Web Sites > Safend Protector Web Site WS, and repeat the above.
  9. Do the following:
  • Safend Protector Server Version 3.2 – restart the Safend Broadcast Service.
  • Safend Protector Server Version 3.3 or above – restart the Safend Local Service and wait for the Domain Service to start. Run the command: iisreset > Login to the Console and then republish your policies.

Note: Both websites now share the same certificate unlike during initialization where two certificates are used.

SafeNet, Inc.
TypePrivate, Subsidiary
IndustryInformation security
FoundedTimonium, Maryland 1983
Headquarters,
United States
Worldwide
ProductsEncryption, Semiconductor IP, software monetization, Software as a Service, hardware security modules, authentication, security tokens
Number of employees
1,600 (2011)
ParentThales Group
DivisionsData Protection, Software Monetization
Websitecpl.thalesgroup.com

SafeNet, Inc. was an information security company based in Belcamp, Maryland, United States, which was acquired in August 2014 by the French security company Gemalto. SafeNet's products are marketed under the SafeNet product brand, and include solutions for enterprise authentication, data encryption, and key management. SafeNet's software monetization products are sold under Gemalto's Sentinel brand.

SafeNet was notably one of the largest suppliers of encryption technology to the United States Government.[1]

On 8 August 2014, Gemalto announced that it had signed a definitive agreement to acquire 100% of the share capital of SafeNet from Vector Capital for US$890 million on a debt free/cash free basis.[2] A subsequent acquisition of Gemalto by French rival Thales Group was completed on 2 April 2019.[3]

History[edit]

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  • 1983: SafeNet, Inc was founded in 1983 as Industrial Resource Engineering by two former NSA engineers, Alan Hastings and technical visionary Douglas Kozlay.
  • 1987: Anthony A. Caputo becomes CEO and investor.
  • 1989: IRE went public in an IPO initially trading on the OTC pink sheets, and the name changed to Information Resource Engineering. IRE's IPO raised $4 million.
  • 1989: IRE rapidly becomes the leader in banking communications security with seven of the top ten U.S. banks as customers and encryption devices used by SWIFT (global interbank transfer system). An end-to-end encryption system was developed that secured data over an X.25 public network, providing the world's first 'virtual private network.' Early adopters included the Bank of Montreal and Citibank.
  • 1994: IRE acquired Connective Strategies, Inc., a manufacturer of voice and data ISDN products. CSI's CEO, Charles Brown becomes Senior Vice President of Sales and Business Development.
  • October 1995: IRE acquired Swiss crypto manufacturer Gretag Data Systems for $4 million.
  • 1996: MCI Communications launched the first commercial VPN service using SafeNet VPN technology. SafeNet was adopted by thirteen of the top fifteen U.S. banks within two years.
  • 1997: IRE stock plunges 50% in one day on announcement of the restructuring of the MCI contract.
  • July 1998: Major shareholder fails in hostile takeover attempt of IRE.[4]
  • 2000: IRE renamed to SafeNet, Inc. after the VPN product line.
  • 2001: Company co-founder Doug Kozlay leaves SafeNet to form Biometric Associates, a technology company focused on biometric-based authentication and identity solutions.
  • 2002: SafeNet acquired a Dutch company Securealink. With the collapse of the tech 'bubble' SafeNet, as a public company with a strong sales channel[citation needed], was able to acquire a series of promising security companies at deep discounts.
  • February 2003: SafeNet acquired Cylink and Raqia Networks[5]
  • October 2003: SafeNet acquired the OEM business of SSH Communications Security[6]
  • March 2004: SafeNet acquired Rainbow Technologies
  • December 2004: SafeNet acquired Datakey, Inc
  • April 2005: SafeNet acquired DMDSecure B.V.[7]
  • June 2005: SafeNet acquired MediaSentry
  • December 2005: SafeNet acquired Eracom Technologies AG[8]
  • 2006: SafeNet was involved in the options backdating controversy. As a result, both the chief executive officer and the chief financial officer resigned, and in 2008 the company's former CFO was sentenced to six months in prison for manipulating employee stock options.[9][10][11]
  • April 2007: a Californian equity company Vector Capital bought the firm for $634 million, making it private[12]
  • April 2008: SafeNet acquired Ingrian Networks, Inc.
  • May 2008: SafeNet acquired Beep Science AS
  • March 2009: SafeNet parent company, Vector Capital acquired Aladdin Knowledge Systems[13]
  • April 2009: SafeNet sold MediaSentry to ArtistDirect
  • December 2009: SafeNet acquired Assured Decisions, LLC[14]
  • December 2012: SafeNet sold its Government Solutions business unit to Raytheon[15]
  • August 2014: SafeNet announced it is to be acquired by Gemalto by the 4Q 2014[16]
  • February 2015: SafeNet Assured Technologies is launched as a fully owned subsidiary of Gemalto to provide high assurance data security products and technologies to U.S. government.[17]
  • April 2019: Thales Group closes the acquisition of Gemalto[18]
Safend

Current and former subsidiaries[edit]

The former Rainbow Technologies subsidiary SafeNet Government Solutions, formerly SafeNet Mykotronx, is still based in Torrance, California with offices in Irvine, California and Columbia, Maryland.[19] The company was founded in 1979 as Myko Enterprises. It changed its name to Mykotronx, Inc in 1987 and merged with SafeNet as part of the SafeNet merger with Rainbow in 2004.[20] SafeNet Government Solutions, LLC has been operationally merged into SafeNet and the lines between the two organizations have been intentionally blurred due to financial reasons. SafeNet Government Solutions is no longer considered a subsidiary. SafeNet Government Solutions provides information security and communications security technology for the US government. The firm has an indefinite-delivery, indefinite-quantity contract for its KIV-7 line of commercial off-the-shelfcryptographic devices that provide protection for digital and voice communications through TOP SECRET, used by agencies such as the National Security Agency (NSA) and the National Reconnaissance Office.[21] Other products include the KOV-14 Fortezza Plus PC card which was developed as part of the NSA's NSSI program and is used on Secure Terminal Equipment.[22] They previously developed the Clipper chip.[23][24]

In 2009, Vector Capital acquired Aladdin Knowledge Systems, and placed it under SafeNet with the annotation of 'under common management'. In 2010, the two companies were officially merged.

References[edit]

  1. ^Roseanne Gerin (2005-04-10). 'SafeNet wins DOD network security deal'. Washington Technology Magazine. Retrieved 2008-12-08.
  2. ^'Gemalto to acquire SafeNet, the worldwide leader in data and software protection'. 2014-08-08. Retrieved 2014-08-13.
  3. ^'Thales Completes Acquisition of Gemalto to Become a Global Leader in Digital Identity and Security, Extending U.S. Footprint'.
  4. ^'Coup fails'.
  5. ^EETimes (2003-02-28). 'EETimes - SafeNet acquires assets of Raqia Networks -'. EETimes. Retrieved 2020-09-17.
  6. ^'SSH sells its OEM business to SafeNet'. 2003-10-14.
  7. ^EETimes (2005-03-25). 'EETimes - SafeNet to acquire software provider -'. EETimes. Retrieved 2020-09-17.
  8. ^GmbH, finanzen net. 'SafeNet Completes Acquisition of Eracom Technologies AG | Markets Insider'. markets.businessinsider.com. Retrieved 2020-09-17.
  9. ^Jones/Associated, Dow (October 19, 2006). 'SafeNet Is Roiled by Options Inquiry'. The New York Times. Retrieved 2013-11-21.
  10. ^Graybow, Martha (28 January 2008). 'Ex-Safenet CFO gets prison term in options case'. reuters.com.
  11. ^'Cost of Backdating: Six Months, $1 Million'. 2008-01-30. Retrieved 2013-11-21.
  12. ^'SafeNet sold, goes private'. 2007-04-13.
  13. ^'Aladdin Knowledge Systems Completes Merger with Vector Capital Affiliate'(PDF). 2009-03-24.
  14. ^'SafeNet to Acquire Assured Decisions, LLC'. 2009-12-23.
  15. ^'Raytheon Acquires SafeNet Inc'. finance.yahoo.com. Retrieved 2020-09-17.
  16. ^'Gemalto Buys SafeNet for $890 Million'. WSJ.com. 2014-08-08. Retrieved 2015-01-09.
  17. ^'SafeNet Assured Technologies, LLC Formally Launches U.S. Based Business'. 2015-02-09.
  18. ^'Thales buys Gemalto'. 2019-04-02.
  19. ^'SafeNet Offices - North America'.
  20. ^'About SafeNet Mykotronx'.
  21. ^'KIV-7 Family'. Federation of American Scientists.
  22. ^'Mykotronx wins defense card work'.
  23. ^'INFORMATION ABOUT THE CLIPPER WIRETAP CHIP'.
  24. ^Neumann, Peter G. 'THE CLIPPER CHIP: A TECHNICAL SUMMARY'. The Risks Digest.

External links[edit]

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Retrieved from 'https://en.wikipedia.org/w/index.php?title=SafeNet&oldid=978838476'




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